Signing up and choosing a plan
Creating an account
- Open online.kulpunai.com and click sign up.
- Enter your name, work email and a password, then name your company.
- Confirm your email using the link you receive.
If the email does not arrive, check your spam folder.
Building your plan
Right after signup a plan assistant opens and asks three questions.
1. Where your customers write to you
Tick the channels you use: WhatsApp, Instagram, Telegram, Facebook, email, voice, SMS. The website chat widget is included free on every plan and does not add to the price.
2. Who will answer customers
Enter how many agents you need — you pay per agent. There are presets for a single agent, a small team (2–5), a department (6–15) and larger teams (15+), or you can enter an exact number.
3. Whether you want AI
Pick a monthly package of AI Agent replies, or skip AI for now — you can turn it on at any time.
Based on your answers a plan is suggested — Starter, Growth or Business — with the monthly price in KGS.
Trial
No card is needed to start, and what you get depends on whether you have built a plan.
- Plan built. Click activate for 3 days free and the configuration you picked turns on for three days with its full limits: every selected channel, the agents and AI Agent.
- No plan built. The account stays open for 14 days, but only the website chat widget works. Paid channels — WhatsApp, Telegram, Instagram, Facebook, email, SMS, voice — and AI Agent become available once a plan is built.
To pay right away, choose the pay-now option instead.
You can also skip the assistant and enter the platform directly — the plan can then be built by hand under Settings → Billing, and the 3 days of full access start from that moment.
First sign-in
Once the plan is active, a welcome screen opens with tips and an offer to take a short product tour. The tour can be started later.
Account settings
Company name, time zone and language are changed under Settings → Account Settings.